At Metro Medical Services, our mission is to help our clients and the insurance industry to develop and employ a cost-effective strategy to manage and evaluate personal/bodily injury and worker’s compensation claims. We believe that the menu of services that we offer provides an arsenal of precise, evaluative tools. And that the right combination of those services, carried out with a level of customer service that exceeds our clients’ expectations, will enable our clients to confirm and meet the legitimate needs of their valued customers, but by flushing out the fraud and excess in the claims process, control loss ratios, limit reserves and reduce the life of the claim file.

We have made a conscious choice to satisfy each of our client’s needs at every level in their organization, from corporate headquarters, through middle management, to the specific requirements of individual claims representatives. It is our ultimate goal to create a level of comfort in our client that will enable them to spend their energies on other, difficult aspects of the claims process. We think that this approach endears us to our clients, separates us from our competitors and will ensure our longevity and success. We firmly believe that our most desirable growth opportunities will result from the close client relationships and good reputation that are only earned by outstanding, consistent work-product.

“All in all, Metro Medical delivered on all of the promises that induced me to hire them. I found that they simply provide a higher quality of service than any other IME provider that I’ve come across. They are conscientious, service oriented and always willing to help with problems, issues and the difficult decisions involving trials and strategy. They bring a level of integrity to the IME process that allowed me to shift my focus to other difficult aspects of the business”.

— General Claims Counsel Major Insurance Carrier.