Metro Medical has put enormous time, energy and expense into fine-tuning the process to meet each client’s specific needs. From the time that we receive a request to delivery of a signed report, we use a combination of hands-on personal service and technology to provide our client with the fastest, most-precise product available in the industry. Our proprietary information collection, processing and distribution systems are state of the art, allowing us to streamline our operation and ensure comfort in the use of electronic transmission of reports, shaving time and expense from the communication process. We are able to track work in progress and capable of producing internal and external reporting on a daily, weekly or monthly basis in a form that is directly responsive to our clients’ internal needs. Unlike most of our clients, information we receive from our client is scanned and stored by our state of the art document imaging system.

With recent concern about the safety of important documents, we believe that our imaging capability offers an added bonus for our clients. Of course, all notices are prepared, sent and stored in a manner that is most useful for arbitration purposes and reports are scanned with the file and are stored on discs for seven years.

Perhaps most importantly, our principals and senior executives are actively involved in the day-to-day operations of the business, from file intake to quality control. They are fully dedicated to making sure that our clients are satisfied.